Delivery & Terms

Last updated: September 2026

How ordering works

  1. Choose your chocolates and treats on the Products page, or place a bulk or custom order through Special Order.
  2. Fill in the order form. Your order is sent to us on WhatsApp.
  3. We confirm availability and the final price with you on WhatsApp.
  4. Pay 50% of the total in advance (UPI ID or QR code shown at checkout) and send us the payment screenshot. Your order is confirmed once the advance is received.
  5. We prepare your order fresh, then deliver it or keep it ready for pick-up.

Notice period

Everything is made to order, so we need at least 36 hours notice for delivery or pick-up. Special orders start at 50 chocolates, 12 cupcakes, 12 donuts or 6 brownies, and their final price is confirmed after we review your requirements. Special-order deliveries are made between 3:00 PM and 7:00 PM.

Delivery and pick-up

  • We serve Mumbai and nearby areas. Ask us on WhatsApp if you are unsure whether we deliver to you.
  • Choose Home Delivery or Pick Up on the order form. Any delivery charge is confirmed before you pay.
  • Please share a complete address and a reachable phone number. If you are ordering for someone else, add their details in the form.
  • Chocolates and cream-topped treats are delicate. Please receive them promptly and store them as advised (cool and away from heat).

Changes, cancellations and refunds

Because each order is prepared specially for you, please contact us on WhatsApp as early as possible if you need to change or cancel an order. Requests are handled case by case, and we will always tell you what is possible before any payment is kept or returned. If something is wrong with your order when it arrives, message us the same day with a photo and we will make it right.

Allergens and food safety

All our products are pure vegetarian and made in a hygienic kitchen. Our chocolates and treats may contain milk, wheat (gluten), nuts and other allergens. Please tell us about any allergy when you order.

Prices and availability

Prices are in Indian rupees and shown for the size you pick. Flavours, designs and availability can vary with the season and your requirements; we confirm everything before you pay.

Contact

WhatsApp / call: +91 86572 16555
Email: PassionChocolatesWorld@gmail.com
Hours: Mon-Fri: 10 AM - 7 PM, Sat: 9 AM - 1 PM

Chat with us